To our valued customers, please be aware of the following policies and disclaimers Allegra Print & Imaging must make. If you have any questions, please contact us for more information.
It is our understanding and position that any film, photographs, digital files or artwork submitted to Allegra Print & Imaging for processing, copy work or reproduction purposes has been done so with the permission of the copyright owner. Allegra Print & Imaging assumes no liability for copyright infringement, and Allegra’s Print & Imaging customers agree to indemnify Allegra Print & Imaging for all costs and expenses, including but not limited to lawyer's fees or judgements, resulting from any claim or lawsuit against Allegra Print & Imaging for copyright infringement. If the customer's working material is marked as being copyrighted, the customer must fill out a copyright indemnity form.
Due the extensive variety of supplied artwork that Allegra Print & Imaging is required to work with, we are not responsible for any supplied materials. In the unlikely event that damage to any supplied artwork does occur, Allegra’s Print & Imaging monetary responsibilities cannot extend beyond the cost of the services performed at Allegra Print & Imaging.
Special handling and attention is required for all jobs of a fine art nature. While every effort is taken to do the job as close to perfect as possible, there are things that Allegra Print & Imaging does not always have control over. Dust, ripples, creases and defects in material will inevitably show up. Allegra Print & Imaging always aims for the highest quality and will complete the job to an acceptable level, as determined by our Quality Control team.
It is our policy that for any job a customer does not think is acceptable, Allegra Print & Imaging will redo the job at a 50% cost. Any supplied materials (i.e. supplied prints) would need to be supplied again to Allegra Print & Imaging at the customer’s expense.