Account Manager
Account Manager / Sales Professional
Company: Allegra Print & Imaging
Do you strive to be the best at what you do and achieve concrete results? If so, this could be a fantastic opportunity! We are well positioned providers of printing and graphic solutions company seeking to continue our tremendous growth and success in all parts of the Lower Mainland.
Description:
Allegra Print & Imaging is seeking an Account Manager to develop our territory in Vancouver and Burnaby area - focused professionals with the ability to develop business relationships and multi-task. If you are an ambitious, high energetic professional with a passion for sales, who enjoys working with people, Allegra Print & Imaging would like you to join our team!
Responsibilities:
Developing new business relationships while manage and support existing customer base. Exceed customer expectations with creative solutions to meet customers’ needs. Obtain referrals and prospects to further develop the market presence. Keep up to date on “cutting edge” trends in design, digital and offset printing technologies.
Candidates must have at least 3 years in outside sales experience and must be able to demonstrate previous success in the following:
- achievement of sales targets through activities such as cold calls & referrals, combined with strong tracking and follow-up skills
- ability to forecast territory budget accurately
- previous experience selling in multiple revenue streams
- a proven track record in making effective profitability decisions based on margin and growth expectations of the company
- ability to accurately determine the parties, process and implementation in the decision making process of a client/potential client
- ability to effectively utilize inquiry skills to develop an understanding of the clients’ business
- proven desire to ensure effective communication
- ability to identify, discuss and resolve issues regarding the customer’s pain
- willing to continuously develop selling skills
- ability to work in a mutually agreeable fashion with various departments to resolve issues
- business like professional appearance
- be able to think critically and creatively
Previous printing/sign/graphics industry experience is a plus.
The hours of work are Monday to Friday 8am - 5pm, 1 hour lunch.
The Account Manger position is fully commissioned with year-end bonuses. If you’re interested in this job opportunity and meet the qualifications, please email your resume and a brief one or two paragraph overview on why you feel you are the right candidate for this great opportunity to HR at printing604 (at) yahoo (dot) com or fax it to 604.681.5036 and refer to position “Account Manager” in your email subject line. Our website: www.allegrapress.com. I look forward to hearing back from you.
We wish to thank all applicants for their interest, however, only those under consideration will be contacted.
Customer Service Representative Telephone Work
Do you enjoy developing new and existing relationships over the phone?
Terrific opportunity for a professional individual ready to move ahead in a great career. We have an opening for an entry level Telemarketing/Customer Service/Outbound Sales Assistant position. This is a temporary – six month with very high possibility to become a permanent position with potential to advance.
This could be a great opportunity for you!
We are specializing in printing, graphic design and marketing services. Currently we are seeking a personable and customer service oriented Customer Service Rep to join our team of enthusiastic professionals. Your primary responsibility is to contact new and existing clients in our company data base over the phone. This position will require you to be driven, self-motivated and goal-oriented, and willing to receive guidance and direction, as you will be the primary link to our prospective clients. You must ensure that all customers are dealt with in a professional and polite manner. You will be required to complete some other tasks including general reception duties, typing, bindery, some small local delivery and pickups. A tenacious individual, you will make proactive calls to promote the Allegra Centre and continue our first class customer service by gaining feedback on customer satisfaction and monitor changes in buyer’s purchasing patterns. Utilising your good business acumen and our client’s data base, you will research and help to build long term business relationships sometimes also face to face.
Key tasks & responsibilities:
- To telephone on a daily basis potential customers from data supplied by company.
- Accurately record results of each telephone call, diarising call backs until closure of each lead.
- Provide prompt and accurate information to Allegra sales staff and product managers in line with projects and targets.
- Arrange and verify appointments.
- Meet all targets as set by management in order to secure new Allegra business.
- Provide management reports as required.
- Progress and develop product knowledge.
- Represent the company at all times in such a way as to project an image of quality and integrity.
Other responsibilities include but are not limited to:
- Enter and take orders
- Process and investigate credit
- Answer telephones; distributes
- Liaise with vendors and help process invoices
- Confirm orders received by fax or e-mail to customers as well as informing salespeople. Also confirm with each sales person how many orders received from them daily
- Answer enquiries pertaining to product information
- Print and distribute the month-end reports; morning reports
- Process and sort mail
- Set up new customers and maintain customer files and account details
- Proof read and edits documents
- Liaise daily with buyers, sales people, managers, admin team, and customers
- Temporarily fulfil vacant positions in our other locations as needed
Qualifications:
- Confident telephone manner essential
- Ability to sell and close by telephone
- IT Literate
- Minimum one year prior experience in similar support desk role
- Good working knowledge of MS Office Suite
- Excellent customer service skills a MUST
- Professional and friendly demeanour
- Excellent interpersonal, organizational, and communication skills (both written and oral)
- Telemarketing / sales / cold calling experience
- Print shop / desktop publishing / graphic design experience a plus
Daily / weekly / monthly call and sales targets.
- Target number of completed calls per day.
- Target number of appointments made per week.
- Target number of accounts opened per week.
- Target number of enquiries obtained per week.
If you’re interested in this job opportunity and meet the qualifications, please email your resume in confidence to HR at printing604[at]yahoo.com or fax it to 604.681.5036 and refer to position Customer Service Sales Assistant in your email subject line. www.allegrapress.com
The hours of work are Monday to Friday 8am - 5pm, 1 hour lunch.
Downtown - Location
110-1090 West Pender St.
Vancouver, BC V6E 2N7
Phone: (604) 681-5599
FAX: (604) 681-5036